Frequently Asked Questions
If I buy a license, will it expire?No, your license is permanent and will never expire. Minor version upgrades are always free.
Can I test the Company Edition?Yes, sure! Your download of the Free Edition includes a free 14 day trial period of the Company Edition to test all features.
Do you send an invoice after my purchase?Yes, we will send your invoice along with the license file of your personalized Company Edition. And you can download your invoice anytime from your dashboard.
How does the Company license work?The Company licenses allows you to install the software on unlimited computers and to use it by unlimited users anywhere in your company.
How do I get the license file of the purchased Company Edition?After your purchase we will send you your personalized license file. In Settings menu of FolderSecurityViewer you can easily import this file to unlock all features.
I've lost my license file. Can you send it to me?Your can log in to your dashboard any time to download your license file.
Can I get support?Your purchase of the Company Edition includes 1 year maintenance & support. Use the support form in your dashboard to get in contact with us!
What is your return policy?Because we offer a fully functional trial version of FolderSecuritysViewer available at no cost, we do not accept returns for license purchases. If you need more time to evaluate and test the FolderSecurityViewer prior to purchase, please email us or contact us in the chat.
Does your NTFS permissions reporter traverse nested groups during scan?Yes, our NTFS permissions analyzer does traverse nested Active Directory groups during analyzing effective NTFS permissions owner.
It will also examine all members of type group and recursively figure out what users or groups exists there.
Does your NTFS permissions analyzer will analyze local groups of domain member servers?The current version of our NTFS permissions analyzer can't do this yet. This feature is planned for an upcoming release.
Can folders with custom permissions be analyzed with meaningful descriptions?You can add any combination of the following security settings in the Translate Items section of the configuration and assign each a descriptive name:
- Access Control Type
- File System Rights
Can I store any permissions report?You can save any permissions report using Company Edition or Enterprise Edition. Here you can enable the built-in database which is stored locally with FolderSecurityViewer. Or you can configure an external Microsoft SQL Server. Here you can use any Edition starting with version 2008.
We have special groups for Administrators and I don't want to see those users in my NTFS permissions report.You can add those groups to the Exluded Groups section in the configuration. The Active Directory Browser helps you find the groups you're looking for.
Our tool will skip all excluded groups while analyzing your NTFS permissions. This will keep your NTFS permissions report clean.
I need to analyze NTFS permissions of a folder with many subfolders, but I am not interested in the security settings of all of them.Our FolderSecurityViewer allows you to specify a custom scan level before analyzing NTFS permissions.
The default setting is All, but you can configure any level of depth to limit the analysis.
Is it possible to add additional properties of Active Directory users to the NTFS permissions report?Yes, you can add additional properties of a user object to your NTFS permissions report.
For example, if you want to display the email adresses of Active Directory user accounts in the analysis results, add the property name "mail" and a descriptive column name such as "Email" to the Active Directory Properties configuration.
What are the system requirements for your NTFS permissions reporter FolderSecurityViewer to analyze ntfs permissions?FolderSecurityViewer requires the .NET Framework 4.5 to be installed on your system to analyze ntfs permissions of a local folder or a remote folder via share.
Your computer must also be a member of an Active Directory domain.
Additionally, your user account needs NTFS read permissions on the folders of interest.